battery problem v5-561G with P/N KT.00403.012
Hi
I have 5 , V5-561G that battery all of them became 0% in period of one month and it isn't possible charging again
all battery part number is : KT.00403.012
my idea problem is battery firmware that calibrate missing
may i know your solution
please guide me
best regards,
Answers
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volcano_c,
That seems odd that every battery you use would not be able to charge again. It does not sound like a battery issue to me and possibly a charger issue. When the system is powered off, do you see a power and battery light illuminate?
If you do, but do not see it when the system, is powered on that does lead to believe that the charging adapter itself may be bad.
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Dear justin,
Already i checked adapter and it is ok
I buy a new battery and problem is solved
I want to solve my battery problem
I know cells of battey is ok ( i opened battery and checked battery cells ) it seems only lost calibrate/firmware battery and i should update/flash firmware Of Bq9000 IC
Is exsit any firmware for this battery ?
regards,
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volcano_c,
I am not aware of any battery firmware published from Acer.
When the system is powered off, do you see a power and battery light illuminate?
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Dear justin
Light is blinking when device is off
Would you let me know how we can to aware ?
regards
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volcano_c,
The battery light is blinking while it is powered off and plugged in? I cannot help but think that it is not a battery problem since you are on multiple batteries now, it has to be something else hardware wise that may require a look at by the repair depot.
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