Acer Iconia A1 810 update to 4.4

LB4951
LB4951 Member Posts: 4 New User

I have an Acer Iconia A1 810 and received a Acer Liquid Leap Active for Xmas and I can not connect because I have Android version 4.2  I updated  under System Updates from Acer Live updater but it still shows Android version 4.2

Please help  or the Liquid Leap Active gets returned.

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    LB4951,

     

    I show that the latest version for the A1-810 is 4.4.2. If you are on 4.2, you might need to perform a factory reset on the tablet and start fresh, something may be wrong with the operating system itself.

  • LB4951
    LB4951 Member Posts: 4 New User

    Thanks Justin,

    I updated my tablet to 4.4 under system updates. The Acer Leap Manager App does not work with my tablet,it states that my device is not compatable with this version. I'll just have to send the Liquid leap active back. I chatted

    with Acer support and they said that the app was only for smartphones. My wife bought theLiquid  leap Active from HSN and they said (of course) that it was compatable with tablets. Thank you for taking the time to respond. Have a Happy New Year!

    L.J.B.