blue screen

balkrishna
balkrishna Member Posts: 7 New User

I have a blue screen laptop 

 

computer name: R-PC
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
Hardware: TravelMate P633-M, Acer
CPU: GenuineIntel Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 8358821888 total

 

The problem is display like this 

On Thu 10/12/2015 7:59:14 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\121015-36192-01.dmp
This was probably caused by the following module: usbhub.sys (usbhub+0x12A5C)
Bugcheck code: 0xFE (0x8, 0x6, 0x5, 0xFFFFFA800B323C80)
Error: BUGCODE_USB_DRIVER
file path: C:\Windows\system32\drivers\usbhub.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Default Hub Driver for USB
Bug check description: This indicates that an error has occurred in a Universal Serial Bus (USB) driver.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

 

Can anyone help me 

 

 

 

Answers