Can't download movies or music using my Acer tab? Why? I really need an answer

roswell
roswell Member Posts: 11 New User

Was buying an Acer product a big mistake?

Answers

  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    Not much info there roswell. Is it connected to wifi? What does it do and/or say when you try to download?

    Are  you using chrome? Yes?  Try this. 

    1. Close Play Movies
    2. Open up your browser 
    3. Type in chrome://settings
    4. Click show advanced settings
    5. Under Privacy, click Content Settings
    6. Under Protected Content, click Manage Exceptions
    7. There will be this listed there "chrome-extension://[*.]gdijeikdkaembjbdobgfkoidjkpbmlkd/"
    8. Please click the X button to the right to delete it
    9. Reopen Play Movies
    10. Try to view the video. This will prompt the following message "Google Play Movies & TV requires your device's identity to be verified by Google, to determine eligibility for enhanced playback of projected media." 
    11. Click Okay, I got it.
  • roswell
    roswell Member Posts: 11 New User
    Thanks for the reply but I'm not using chrome but uc browser and other broswers and the result is still the same. It doesn't show any options for download or play online. When I click the link to request for download it plays online instead. So I downloaded many broswers from play store and still can't download and am using WiFi my tab is A1-850. I wonder if it was made to watch online than download? Pls I need a solution thanks.
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    if you do a long touch on download links?

    normally it will appear more options, one is a download option.

    I'm not an Acer employee.
  • roswell
    roswell Member Posts: 11 New User
    I tried that it still didn't work on uc browser and others I don't know why buy I just can't download but watch online and thanks.
  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    If you don't use a browser that has Flash, you need to install flash on your computer.

    https://get.adobe.com/flashplayer/

  • roswell
    roswell Member Posts: 11 New User
    It still didn't work. When I tried using the link you gave me this was what showed up "We're Sorry This content requires Adobe Flash Player, which is not supported by your device. This content can be viewed on a desktop computer or on mobile devices that support Flash Player." So I sent it from some else phone to my own and when I tried to up it didn't open fullybit was blank the settings of adobe flash player.
  • roswell
    roswell Member Posts: 11 New User
    Though I still have it on my phone I can't still download season films or movies in any site. Pls is there any app I can install from playstore that can help me download?
  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    Here's a longshot.

    Download iTunes and try it.

    Another site is saying the best bet is to download somewhere else and transfer them to the tab with USB or to the sdcard.

  • roswell
    roswell Member Posts: 11 New User
    Its an android tablet but I will try and download the iTunes. Athough there are some sites that I can download online that shows options.