Elantech touchpad not recognized by Windows 10

maurysz2
maurysz2 Member Posts: 19 New User

After upgrading to windows 10 I los my Elantech touchpad in Aspire ES1-411-C610 . Cannot install latest driver from Acer.

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Answers

  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    Try rolling back the touchpad driver in Device Manager.

  • maurysz2
    maurysz2 Member Posts: 19 New User

    Thank you but could I bother you for how do I roll Back

     

    Thanks again

  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    Do Windows key+x and select Device Manager.Click the arrow on Mice and other and pointing Devices.

    double click on the touchpad, select driver and roll back driver.

     

     

     

     

  • maurysz2
    maurysz2 Member Posts: 19 New User

    Helo Again.

    I wanted to do as you sugested but the touchpad driver is not eveb there. I have downloaded from acer the latest diver but windows 10 will not even recognise it and it simply ignores the installed driver

     

    Thanks

  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    Back in Device manager, look in Human Interface Devices.

     

  • maurysz2
    maurysz2 Member Posts: 19 New User

    In Human Interface Devices there are a lot of fhings what to do there

     

    Thanks

  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    Are you using the latest Bios? It is v1.08.

    BIOSAcerAdd Panel EDID and brightness1.083.5 MB2015/02/03Download

     

    In Windows search type "msinfo32".

  • maurysz2
    maurysz2 Member Posts: 19 New User

    Helo

    Yes, I installed the latest Bios for Acer support. Nothing. As if the touchpad wasn¨t there

    Thanks

  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    Go back to Device Manager/ Mice and other etc. and double click on PS/2 mouse and driver.

    Select uninstall and reboot.

  • maurysz2
    maurysz2 Member Posts: 19 New User

    Hello

    Sorry. I did that and nothing happened. Maybe there is no way to fix this

     

    Thanks again

  • philetus
    philetus ACE Posts: 4,759 Pathfinder
    Answer ✓

    You may want to roll back to your previous O/S.

    http://www.thewindowsclub.com/rollback-from-windows-10

  • maurysz2
    maurysz2 Member Posts: 19 New User

    Thank you very much. I will have to use an external mouse. I like windows 10