Hello. I have Acer E1series which has stopped starting up three days ago

miumiu
miumiu Member Posts: 4 New User

Could anyone help me please? 

 

My aspire E1 does not start up after downloaded Windows 10, its not just black screen like lots others have, ( I had the black screen first then now doesnt even start up..)

 

I have read and watch all sort of the troubleshooting then tried few differents things so many times stil no luck.

(Unplugd, took the battery out, Took RAM out put one at a time, swapped over etc etc) 

 

Blue start botton and  the other blue lights go on but not even making fan noise.

 

Thank you all for your supports in advance.

 

 

Answers

  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    Does your E1 series have a dvd player? Do you have a Windows 8,8.1 or 10 install cd? Another  Win 8 computer?

  • miumiu
    miumiu Member Posts: 4 New User

    Hello

    Thank you for the support.

     

    Yes my E1 has the Dvd player. All issue has arised after I installed Windows 10.... first the screen brightness problem then starting up issue.

     

    Somehow after 4 days of trying different troubleshooting I have managed to start up again. Smiley Happy

     

    I tryied to recover it  in order to downgrade Windows (unabled the security soft ) I got the response says

    its failed to recover.....

     

    How Can I confirm that(where can i see it?) I do not have Windows 10 anymore?

     

  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    In Windows search type This PC, right click on it, and select properties.

  • tontytots
    tontytots Member Posts: 77 Troubleshooter

    Sounds like the new software has bollocksed your machine up. I would recommend (only - no expert by far) that you remove the offending article and reload it.  Woman Frustrated

     

    Sorry for lingo - just finalised a time on discussion forums having a few flame wars

  • miumiu
    miumiu Member Posts: 4 New User
    Thank you so much for advice and your time. Really appropriated.
  • miumiu
    miumiu Member Posts: 4 New User
    Yes definitely its all started wz Windows 10... I had removed it.
    Thank you