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Aspire Switch 12 won't start.

Member Posts: 3 New User

I have an Aspire Switch 12. Suddenly, no switches or ports on the monitor would work, although the keyboard would. Then it shut down and wont turn on again. Any advice, please?

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Best Answer

  • ACE Posts: 18,413 Trailblazer
    Answer ✓

    first of all check if the blu LED on power button is light up or not.

    if not, try a long press on power button + volume UP; if it's successfull, it will boot to BIOS, once on BIOS exit without saving and it will boot to windows.

     

    can you please report the exact model?

    SW5-xxx

     

    maybe a BIOS update is needed.

    I'm not an Acer employee.

Answers

  • Member Posts: 3 New User

    Correction, sorry. It's a switch 10. Hope someone can help.

  • ACE Posts: 18,413 Trailblazer
    Answer ✓

    first of all check if the blu LED on power button is light up or not.

    if not, try a long press on power button + volume UP; if it's successfull, it will boot to BIOS, once on BIOS exit without saving and it will boot to windows.

     

    can you please report the exact model?

    SW5-xxx

     

    maybe a BIOS update is needed.

    I'm not an Acer employee.
  • Member Posts: 3 New User

    Thanks for that, but still nothing happens.

    The exact model is Sitch 10, SW5-012-17XE.

    Hope you can suggest something.

  • ACE Posts: 18,413 Trailblazer

    try again with the AC charger connected 

    I'm not an Acer employee.

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