Experiencing difficulty updating BIOS

TemporaryUse89
TemporaryUse89 Member Posts: 5 New User

Salutation to the reader, I hope your day is well.

 

I have attempted to update my BIOS this day, since I have purchased a memory upgrade (Random Accessed Memory or RAM) and I was informed updating the BIOS first is important before proceeding to change the memory. I have downloaded the correct/updated file from the Acer site, but I constantly receive a message that states "Model ID check error!" when I try to update. I searched for suggestions through a search engine, but I did not locate any helpful information.

 

Since I am unable to contact Acer support for my warranty expired, I was hoping to receive a answer here to solve the situation. This is my first time attempting to update the BIOS on my laptop. My computer model is Acer Extensa 4420-5963, Windows Vista 32-bit. I thank whomever will provide a helpful answer to me.

 

Acer - Error with Bios update.JPG

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