Acer One 10 S1002 Charging Issues

bpanzone
bpanzone Member Posts: 2 New User
edited March 2023 in 2015 Archives

My tablet will not charge fully. It will not turn on. After about an hour or so of leaving it on the charger, the LED lights flash between red and blue. I have tried the long power button hold, volume up and power button hold, etc. 

Best Answer

  • bpanzone
    bpanzone Member Posts: 2 New User
    Answer ✓

    For anyone else having this issue, I left it on charge for several days with no luck. Acer tech support wants me to pay $109 plus taxes and shipping to send it in for repairs. I paid $199.99 for it during tax free weekend. So I gave up on trying to fix it that way.

     

    Since I had nothing left to risk, I used the AC charger as well as my micro USB phone charger on it at the same time this morning. And after a while the light didn't start error blinking. I tried to turn it on, and sure enough its on! Apparently the charger isn't giving it enough juice to charge once the battery is so low. I know I've seen other people with the same issue, so try this!! I don't work for ACER, so you are trying it at your own risk. 

Answers

  • bpanzone
    bpanzone Member Posts: 2 New User
    Answer ✓

    For anyone else having this issue, I left it on charge for several days with no luck. Acer tech support wants me to pay $109 plus taxes and shipping to send it in for repairs. I paid $199.99 for it during tax free weekend. So I gave up on trying to fix it that way.

     

    Since I had nothing left to risk, I used the AC charger as well as my micro USB phone charger on it at the same time this morning. And after a while the light didn't start error blinking. I tried to turn it on, and sure enough its on! Apparently the charger isn't giving it enough juice to charge once the battery is so low. I know I've seen other people with the same issue, so try this!! I don't work for ACER, so you are trying it at your own risk. 

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    bpanzone,

     

    If you want, I can see about sending you a new charging adapter to see if that resolves the issue. If you are game, just send me a private message with the following information and I can get this set up for you:

     

    SNID or serial number
    Contact name
    Contact number
    Email address
    Shipping address
    Purchase date

  • bodidogg
    bodidogg Member Posts: 1 New User

    Hello Justin,

    I am also experiencing the same issue the originator of this post mentioned. In order for my tablet's LED to illuminate and indicate it is indeed charging.  I have to slowy insert/remove the charging tip until it locates some sweet spot. Only then does the LED illuminate orange/amber. I can't imagine that constantly reseating the charging tip is going to make this issue any better. Can I please provide you with my device's spec info in order to receive a replacement  AC adapter?

     

    Thank you,

    Bobby

     

     

     

     

  • Dippy254
    Dippy254 Member Posts: 1 New User
    I just plugged mine in to a phone charger with the micro usb and it is charging. 

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