Unable to find working drivers for Acer Aspire 5553G with Windows 10
I can't find drivers for Acer Aspire 5553G who actually works with Windows 10.
Previously I made an clean install of Windows 8.1 which did work with the old drivers.
And now I've upgraded to Windows 10, and the old drivers will not work.
Does anyone have an idea of what to do?
Answers
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which drivers are missing or using Microsoft standard?
Windows logo key + x
click on Device managerif Yellow exclamation mark is present
double click on it
choose "Details" tab
from dropdown menu, select HardwareIDs
click on the first value and copy/paste it hereI'm not an Acer employee.0 -
<<which drivers are missing or using Microsoft standard?
Windows logo key + x
click on Device managerif Yellow exclamation mark is present
double click on it
choose "Details" tab
from dropdown menu, select HardwareIDs
click on the first value and copy/paste it here>>
Windows is using ATI Mobility Radeon 4200 Series driver, and has stopped the AMD Mobility Radeon HD 5000 Series.
Code 43.
PCI\VEN_1002&DEV_68C1UBSYS_03621025&REV_00
Bluray/DVD-drive is not visible, not even in the device manager.
Memorycard slot was not visible until the last windows update.0 -
Have you already tried the official AMD drivers?
http://support.amd.com/en-us/downloadyou can try also the Automatic detect tool on AMD website, to check about chipset drivers.
I'm not an Acer employee.0 -
Yes, these are the messages that appears:
Translated from Norwegian it says:
<<Graphics
The driver for the AMD-Graphics are not installed, or the driver does not work properly. Install correct driver according to your AMD-hardware.>>0 -
Right click both graphic adapter and choose uninstall, tick also uninstall software, then reboot and let windows or AMD tool install driver.I'm not an Acer employee.0
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IronFly wrote:
Right click both graphic adapter and choose uninstall, tick also uninstall software, then reboot and let windows or AMD tool install driver.I do still get the error message that says the driver is not installed or working properly, and now it seems to be working just fine in the device manager. But the resolution is still not right... It should've been possible to choose the resolution 1366x768.
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I've done that twice...
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ok, 2 graphic adapters is ok, one is CPU integrated VGA, the other is the dedicated GPU.
can you please check if your BIOS version is the latest 1.23?
from windows
press windows key logo + r
type
msinfo32
look at SMBIOS string
if not, please update it:
then try to enable only the dedicated GPU
enter BIOS pressing F2 at boot,
go to Main tab, move down to graphic mode, select Discrete
press F10, save and exit
reboot
then check again on device manager about graphic adapter entries and screen resolution
I'm not an Acer employee.0 -
At first I received this message, then I rebooted and gave it another try. So far so good. Went into Bios and adjusted the settings as you recommended.
One problem gone, and the next one remains. Getting the bluray-drive to appear. Here it is not visible in Windows explorer or the device manager at all.0 -
However the drive does show up in bios and it is enabled...
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on device manager, click on View (Vis), click on Show hidden devices.
check if the Blue ray is listed.
on you device manager i see the first entry with a question mark "?", what's that?
I'm not an Acer employee.0 -
Aha, I thought the question mark was the unplugged external drive.
It is the internal Bluray drive, Samsung SN-506AB which is missing the driver. I did let Windows search for the driver, but it can't find any, and neither can I. If you're able to find it, I will be very grateful. 
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is it USB?
if so, try another port or right click it, uninstall
then click on the latest icon on top menu "scan for hardware changes"
and check if it's recognised
I'm not an Acer employee.0 -
No, it is the internal bluray/dvd-drive.
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ok, have you tried the uninstall on Device manager?
also try this:
1. press windows key logo + x, select Run Command Prompt as an Administrator.
2. Type following and press enter
reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001
3. Reboot the system
4. Verify if the problem has been resolved.
I'm not an Acer employee.0 -
Yes, I even took it out and put it back in again. Now I can eject and close it again. But still the driver is missing, and the drive does only appear as an unknown device in device manager. After lots of googleing I can tell this is a common problem with the bluray/dvd-drive, but yet no solution... And unfortunately, no luck with your last suggestion either.
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at this point, you need to wait a fix from microsoft.
I'm not an Acer employee.0
