acer a1-830 not charging at all
My tablet will not charge, it discharges when I plug it in. I have been using the same plug and cord since I bought it so it's not that.. I used the plug on my other device and it is fine.... I did notice that I have to hold the cord up and to the left a bit for my tablet to connect... Is it possibly my tablet's charge port is crooked?
Best Answer
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that a battery with over 25% of charge is better, if possible.
nothing else.
I'm not an Acer employee.0
Answers
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try to use another USB cable if possible, seems that the A1-830 microUSB port went loose.
I'm not an Acer employee.0 -
ty for a quick reply Ironfly. I tried different cables, no good for me. I was afraid of this, the charge port must be broken.
I either have to fix it myself or pay someone to do it...
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check if the middle part (where USB contacts are) on microUSB port on your tablet, is centered; if not with a toothpic try to gently move it a little, then connect your USB cable and check if it charges.
I'm not an Acer employee.0 -
Does this require opening it up?
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Nope.
just genlty insert the toothpick on the microUSB port (between the metal cage and the bottom part of the contacts path) and move a little to move up the middle section.
be very gentle!!!
I'm not an Acer employee.0 -
I wiggled it a bit in there, didn't appear to be anything wrong, but that's just me... I want to avoid taking it to best buy... I tried to open it and now I have a small crack in my screen... They won't touch it now.... I though opening would be easier....
Thank you for help, it was appreciated...
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You welcome.
I'm not an Acer employee.0 -
It seems to charge now, but only when the tablet is off.... That's odd....
When the tablet is on it discharges, I watched it go from 25% down to 19% in about 5mins.
Any ideas?
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try a factory reset, probably some application is draining a lot of battery.
do a backup of your personal data first, then:
settings/backup&reset - factory data reset
I'm not an Acer employee.0 -
There are a couple of things that can result in fast discharge rates. It might be a rogue app that's got the CPU and video gonig full blast. It might be just that the charge indicator is out of calibration. A factory reset should fix the first one, a battery calibration should fix the second.
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i cannot back up, don't have a memory card for it...
What will I lose if I don't back up...h
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if you have synced with google account, you will able to restore:
some system settings
applications
contacts
pictures (if you agreed to upload it to google drive)
I'm not an Acer employee.0 -
So then most of my games should be okay, because I synced with google... Not that I couldn't do without them... Would just suck to lose my progress...
Thank you again IronFly, you've been a terriffic help to me...
If I think of anything else I won't hesitate to ask...
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Anything else I need to know before I factory reset?
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that a battery with over 25% of charge is better, if possible.
nothing else.
I'm not an Acer employee.0 -
i've left the tablet to charge while off for 4 hrs now, and I only see 2 bars....
would this be safe bet to go ahead and factory reset?
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and it's only at 30%
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Thank you for your input.
How do i calibrate the battery?
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30% it's safe.
I'm not an Acer employee.0 -
so reset it?
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