Iconia 8 A1-840 randomly restarts

AnneShirley
AnneShirley Member Posts: 3 New User

My tablet often does this. Does anyone know why. Thanks for any help!

Answers

  • billsey
    billsey ACE Posts: 34,624 Trailblazer

    How random is it? Does it do it when charging, under battery or both? Does it get hot before the reset? Does it only do it after waking from a sleep?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • AnneShirley
    AnneShirley Member Posts: 3 New User

    I realized it usually does it after I put it in sleep mode.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Can you post your build number?

     

    settings/about phone-tablet/build number

     

    I'm not an Acer employee.
  • Barnaby
    Barnaby Member Posts: 5 New User

    Many people are having similar problems with it rebooting after going to sleep, in this thread here.

    http://community.acer.com/t5/Android-Tablets/Acer-iconia-tab-8-A1-840-doesn-t-respond-to-power-vol-up-reset/td-p/327831

     

    So far, there has not been a full solution to this. A few have had a some success after doing an update, but only a few. Check your build number.

  • AnneShirley
    AnneShirley Member Posts: 3 New User
    Thanks, my build # is Acer_AVOK1_A1-840_1.061.00_WW_GEN1
  • Guitar6582
    Guitar6582 Member Posts: 1 New User

    My A1-840 restarts all the time! I can use it and put it down and it will buzz and I'll look over and see the Acer startup screen. It has done this every day for almost a year. Recently, it started completely shutting off on its own. I've already "sent it off for repair" via my local Best Buy Geek Squad. I figure I'll keep sending it off until the Lemon Law takes effect on this sour tablet, get my check for a replacement and put it towards a Galaxy Tablet.

     

    I also HATE that my tablet WILL NOT play Netflix movies or WWE network.