![France](http://static.packardbell.com/up/Resource/Flags/FR.gif)
After I reset laptop cause of problems with windows 10, microsoft office is gone.No microsoft word
Sweetgirl_1
Member Posts: 4 New User
I was having lots of problems with windows 10 so I had to reset my laptop. After I reset my laptop, the problems were gone but so were all the things that came installed on my laptop. I really want back microsoft office 10. I don't have microsoft word, powerpoint, excel or anything. I am in desperate need to get these things restored. I cannot find the product key that came with the laptop either. My studies are dependent on microsoft word. Please can someone tell me how to get back microsoft office.
0
Answers
-
Hello,
May be you had a MPI card (Microsoft Product Identifier) to activate MS Office, included in the packaging box.
0 -
so does this mean I can't get back microsoft office?
0 -
Do you perform windows reset or Acer recovery?
Note:
If it's urgent, you can use Libre Office (free) and save in docx.
0 -
i think i did windows reset. i reset my etire laptop
0 -
I suppose you save your personal data on an USB Flash Drive.
In this case, you can restore your sytem from the recovery partition [Alt]+[F10]:
Windows, softwares, drivers as factory state.
Watch this video. I'm afraid you'll need the MPI Card.
If it doesn't work, check if D2D option is enabled in the bios setup utility.
0 -
Thanks so much. I will look for the MPI card, if I cannot find it, I will just buy a new microsoft office to save myself all the hassel. Thanks a lot.
0 -
0
-
There are third party programs such as from Nirsoft that can retireve all keys stored on a Windows machine. Like most things this is best done and saved before you have problems but is worth a try.
0