V3-571G VS Windows10

mubke32
mubke32 Member Posts: 18 New User

Hello,
My device V3-571G came with windows 8 but I don't know why its not qualify
for windows 10 update. Devices came before V3-571G release listed in acer
windows 10 update eligible list.I am getting popup notification from
windows update which I already reserved. Pls advice,
 
Will acer ComfyView IPS FHD features work if i upgrade to windows 10?

 

Thanks

Answers

  • krazy3029
    krazy3029 Member Posts: 8 New User

    to get windows 10 from windows 8 you need to go to the store and upgrade to windows 8.1 first then get all of windows 8.1 updates then upgrade to windows 10

  • mubke32
    mubke32 Member Posts: 18 New User

    Currently running 8.1 for the past one year. Acer support team pls reply

  • billsey
    billsey ACE Posts: 34,219 Trailblazer

    Have you done all Windows 8.1 updates, including the optional ones?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • mubke32
    mubke32 Member Posts: 18 New User

    Yes.

  • krazy3029
    krazy3029 Member Posts: 8 New User

    look and see if you have kb3035583 update installed

  • mubke32
    mubke32 Member Posts: 18 New User

    Sorry, Device upgraded to windows 10 home single language with all recent updates
    if acer support team could help further to get back comfyView features
    will be appreciated.


    Thanks

  • mubke32
    mubke32 Member Posts: 18 New User

    Should  I revert to windows 8.1 to check kb3035583?

    If I revert, Will microsoft allow me to upgrade to windows 10 again?

  • billsey
    billsey ACE Posts: 34,219 Trailblazer

    Yes, you can upgrade after reverting. I did it a machine fairly early on.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • mubke32
    mubke32 Member Posts: 18 New User

    Reverted to 8.1,(took 10 minutes without any issues) on the view updated history list, kb3035583
    installed successfully as a recommended update on 12-07-2015.
    also kb3035583 installed as a optional on 29-3-2015.
    Checking recent updates there is only one optional update is upgrade to windows 10 home single language.