Aspire x1920 - since upgrading to windows 10 my DVD RW drive (E:)..........
is recognised, however, it will not open. I have atapi dvd a dh16absh, and windows says the drivers are up to date. I've also uninstalled and re-installed. Help please I need this drive to back up my docs/pics etc.
Answers
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Common Windows problem since Win 7: upgrade can't find the DVD (but the BIOS can). My notes say a registry key is missing: HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0×00000001
But I'd check if it works for your machine since I do not know what a x1920 is other than a display setting.
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Thank you.
Aspire x1920 is the model number for my Acer computer. It's a tower around 4 years old.
I note the comment about the registry key, how would I go about trying to install this key ?
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Either manually or as a reg.exe file. Just google "registry editor".
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Thank you for getting back to me. I've tried to enter the key value in the registry but I keep getting error messages about not using backslashes. Can you tell me specifically what to do please, I've tried googling etc but don't understand how to do it.
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See medico's post here. That was part of a command line. To enter manually you have to know what you are doing.
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Tried this as well, it says "the system cannot find the path specified"
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Then either you will need to learn how to use regedit or find someone who does. You need to open regedit.exe, save a copy (file>export) first so you can recover if make a mistake, navigate to the indicated path (and create it if is missing but I have never needed to do that) and add the missing dword. Then reboot.
In the end you should have in the left column:
HKEY_Local_MACHINE\System\CurrentControlSet\Services\atapi\Controller0
and in the right column
EnumDevice1 REG_DWORD 0x00000001 (1)
Keep in mind that any manipulation of the registry is potentially dangerous - know what you are doing and always save (export) a backup first. If you do not understand all of ths, take it to someone who does.
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I've tried the solution - think I did it correctly! Still not working unfortunately. I've done a screen print of the registry as a word document - how can I put it on here so you can see it ?
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Your screenshot isn't showing HKEY_Local_MACHINE\System\CurrentControlSet\Services\atapi\Controller0, it looks like HKEY_Local_MACHINE\System\CurrentControlSet\Services\TSDDD\DEVICE0. Make sure you are in Controller0 and have created the key called EnumDevice1 and have set its value to 1.
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Thank you to all
My drive is working now - not a clue why I wasn't able to use the registry fix suggested. I have had to download VLC player to view dvds and the windows photo app also doesn't work, however, you can open photos in other viewers so just about sorted!
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