Keyboard lag after lid close

Jugergo
Jugergo Member Posts: 6 New User

Hi guys!

Everytime when I close my lid during the laptop is on, and I open it up, the keyboard gets a weird input lag. It is only the keyboard that has this delay, everything else works fine, CPU is not overloaded and after a reboot the keyboard will be good again until I close the lid.
I checked Windows Updater and there is no update.

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    Jugergo,

     

    Which model notebook are you using so we can attempt to narrow down possible solutions.

     

    In the meantime, some basic troubleshooting you can try would be to remove the keyboard drivers listed under keyboard, then restart and see if that fixes it.

  • Jugergo
    Jugergo Member Posts: 6 New User
    I tried the keyboard driver remove it did not help.
    My notebook is an ACER Aspire VN7-591G NX.MUVEU.010, and I use Windows 10.
  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    Jugergo,

     

    If you have not already, see what version of the BIOS you are using and update it as needed. The most up to date version we have post (1.13) show to improve system performance.

     

    Another thought, did this problem exist before you upgraded to Windows 10?

  • Jugergo
    Jugergo Member Posts: 6 New User

    I checked it is v1.13 so it is the newest, so i think it isnt the problem.
    I only used the notebook with Windows 10 on, so I do not know if the problem exists or not on older versions.
    I set the auto screen off option to 1 min and tried if the problem is connected to the screen off, but it is not, it only happens If I close the lid which is very weird.

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    Jugergo,

     

    Did this ship with Windows 10 on it, I am looking at a specification page that shows Linpus Linux. If it shipped with Linux, did the problem occur there?