Issues with using the system restore discs from Acer
I am trying to restore an Acer laptop using the restore CD's that I ordered from Acer. Everything works fine until the restore gets to 93% copy progress and 24% copying progress and then the restore locks up. I have tried it 3-4 times with the same issue happening each time. Any ideas?
Thank you,
Richard
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Answers
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when it hangs, press ALT+CTRL+DEL or ALT+TAB and check if any prompt requesting an OK is hidden by the installation process.
I'm not an Acer employee.0 -
I did try the reinstall process using the ALT+TAB keys and this did not fix the issue. The system is locking in the same place of the restore every time. I feel this may be an issue with the hard drive and therefore I feel it will be necessary to replace it. Does this sound like and accurate assumption?
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ALT+CTRL+DEL same result?
if system hangs/freezes can be a faulty HDD.
I'm not an Acer employee.0 -
I replaced the HDD today and the restore is hanging in the same place. Ideas?
Thank you!!
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you need to check if any prompt is under the main scree.
try to use the commands i gave you on my past posts.
try also
windows key logo + d
I'm not an Acer employee.0
