Aspire SW5-012 Windows 10 eligible?

jlp-ga
jlp-ga Member Posts: 4 New User
edited March 2023 in 2015 Archives

I received notification reservation was made for Windows 10.  Keep getting message "Critical hardware components made by Intel for your PC don't have drivers for Windows 10 yet.  Contact Intel for more information."  How am I supposed to do that?

Answers

  • Markio
    Markio Member Posts: 11 New User

    Uninstall all drivers and perform an upgrade to Windows 10 using this tool: 

    https://www.microsoft.com/en-US/software-download/windows10

    When the installation being started, under "Choose what to keep" select the option "Nothing (everything will be deleted, including apps, files and settings)"

  • jlp-ga
    jlp-ga Member Posts: 4 New User

    I appreciate the input, but that defeats the purpose of the upgrade.  I do not want to not want to lose a couple of apps and the data that is with them.  I would really like to know if Acer or Intel is going to supply the needed drivers.  Or, even find out which drivers are still not available.  The informaiton provided in the upgrade message does not indicate which drivers are not available.

     

     

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    I'd try this:

     

    First make sure all Windows 8.1 updates have been installed.

    - check for updates and update until no Windows or Windows 8.1 updates required or optional are left.

     

    The run the Microsoft Windows 10 installation tool mentioned above. Tell it to keep all personal files and apps.

     

    If it says it does not have enough space have an empty micro SD card of at least 16GB installed and tell it to use that (menu may be blank until you click on it).

     

    That worked for my W3, I don't have a switch 10.

     

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