Acer Aspire V3-771-6621 - NTI Media Maker 9 "Fail to get the license ID"

JamesB
JamesB Member Posts: 3 New User

I've recently done an "Anytime Upgrade" from Win7 64 Home Premium to Win7 64 Ultimate on my Acer Aspire V3-771-6621.

 

Since then, my copy of NTI Media Maker 9 refuses to do anything other than pop up the message "Fail to get the license ID".

 

Is there any fix, or have I lost my copy of NTI Media Maker unless I pay for new copy?

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    JamesB,

     

    I would like to suggest that you get in contact with NTI to see if they have a resolution for this issue. You can also contact Microsoft in regards to this since you didn't have this issue before the anytime upgrade through them, they may have something that fixes it.

  • JamesB
    JamesB Member Posts: 3 New User

    I've sent a message to NTI Tech Support. I'll wait for their reply before going further.