My battery CHarger doesn't work correctly Acer V5-573G

didadou98
didadou98 Member Posts: 20 Troubleshooter
in 2015 Archives

Hellooooo,

I use this pc for Three weeks now, and I have this problem since then.

So, the problem is that everytime I play a game or something that uses a little bit more energy than  a google chroma internet page, it stops working!

So I need to unplug it and replug it everytime and when i'm playing i've got no more good frames per seconds

I already called the client service and they told me to re-initialize the battery, which I did, and to call back if it doesn't work. I couldn't call them so I'm asking it here hahah

PLeaseee help me Smiley Very Happy

Answers

  • Clyde
    Clyde Member, Knowledge Author Posts: 420 Mr. Fixit WiFi Icon

    Have you tried adjusting your power management settings in Windows?

     

    Are you sure you are using the original adapter that came with your computer? If it is, you may want to try another charger to see if that is the problem.

  • didadou98
    didadou98 Member Posts: 20 Troubleshooter

    Yup it is the original battery charger and that's what bothers me :/

    There's nothing special about my power management as I can see, I mean how it looks like

    thx for help though haha

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