windows 10 not activated ! my E15 upgraded from W8 ok and is working but wants the product code.

pongo
pongo Member Posts: 3 New User

Best Answer

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    You welcome, i hope you will fix the issue with a system clean.

    I'm not an Acer employee.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    that's pretty strange, since it will read the windows 8 key if you upgraded from it, not a clean install.

    if you just did it, wait 48 hours, sometimes windows servers are really busy.

    I'm not an Acer employee.
  • pongo
    pongo Member Posts: 3 New User

    Thanks for the pointer iron fly,  had laptop checked and a Trojan had corrupted a lot of window files. A clean out was needed.  

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    You welcome, i hope you will fix the issue with a system clean.

    I'm not an Acer employee.
  • mnssserelluiheg
    mnssserelluiheg Member Posts: 1 New User

    active windows10