Blue screen

doyler
doyler Member Posts: 2 New User

Hello  doyler here, I have aspire v3-571 with windows 8.1, this morning  an norton update was running and I  restarted the system, now all I have is a blue screen and restarting  showing up can some help please? I am not that tec savvy!

 

Answers

  • Timbo
    Timbo Member Posts: 36 New User

    Have you tried restarting in safe mode?

     

    If that works, you could use system restore to roll back to a point before Norton screwed you up. Do yourself a favour and loose Norton, the anti christ of windows.

  • doyler
    doyler Member Posts: 2 New User

    Hi I had difficulty accessing the safe mode but eventually I got the system to work!

    Thanks