New battery installed in my acer aspire but '' no battery detected'' message appears''. Solution?

handyman174
handyman174 Member Posts: 3 New User

''No battery detected'' message ,on acer aspire , after new battery installed. Any ideas?

Thanks

 

Geoff

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,380 Trailblazer

    Hello,

     

    1- What model do you own exactly?

    2- Could you give me the first ten characters of the computer serial number (S/N)? Only the first ten.

    3- Could you give me a technical link of the new battery?

    France
  • handyman174
    handyman174 Member Posts: 3 New User

    Hello,

    It is an aspire 7745g

    SNID No.0220387335

    New battery is a Li-ion 11.1v 5200mAh bought from Amazon

    Hope this helps.

    thank you

    Geoff

  • laurent_14
    laurent_14 ACE Posts: 10,380 Trailblazer

    Hello,

     

    The S/N starts with LX.....

    France
  • handyman174
    handyman174 Member Posts: 3 New User

    Hi,

    The first 10 characters are

    LXPUPO2135

    Many thanks

    Geoff

     

     

     

  • laurent_14
    laurent_14 ACE Posts: 10,380 Trailblazer

    Hello,

     

    Have you tried to load the default settings, save and exit in the bios setup utility?

    France