
Aspire S7-391 Black Screen
Sonic84
Member Posts: 6 New User
I have this pc and turn it on but all I see is only a black screen. No logo, nothing.
I tried to push the power button for the 30 sec reset, pushed the battery button on back, removed the battery and the ssd, ran Fn+Esc with BIOS on flash drive - nothing helped.
Power works, still all black.
Any ideas? Anyone?
0
Best Answer
-
One of the memory IC is probably defective (shared memory with the Intel Graphic controller).
Unfortunately all components are directly soldered on the motherboard (all in one):
CPU, memory, WLAN, BT and RTC battery.
I suppose that your laptop is out of warranty.
0
Answers
-
Hello,
Do you have the same issue with an external monitor or a LCD TV in using the VGA or HDMI port?
0 -
Using mini HDMI converted to VGA, connected to external screen - no image. Screen shows "no signal".0
-
Q: You haven't forgotten to press on:
[Fn]+[F5]: Display toggle - Switches display output between the display screen, external monitor (if
connected) and both.[Fn]+[F6]: Screen blank - Turns the display screen backlight off to save power. Press any key to return.
0 -
With this PC it is [Fn]+[E] and [Fn]+[R].
I tried that as well. No good.
0 -
Hello,
1- Do you hear the fan and the HDD?
2- Do you only have the Intel Graphic controller?
3- What model do youn own exactly?
4- Could you give me the first ten characters of the computer serial number (S/N)? Only the first ten.
0 -
1- Yes, SSD is a pci.
2- Yes.
3- Aspire S7-391-53334G12aws.
4- NXM3ETA006...
0 -
One of the memory IC is probably defective (shared memory with the Intel Graphic controller).
Unfortunately all components are directly soldered on the motherboard (all in one):
CPU, memory, WLAN, BT and RTC battery.
I suppose that your laptop is out of warranty.
0 -
Then I'll try to remove all I can... Hate un-thoughtfull technology like this!
0 -
So... disassembled all I can and found nothing useful...
I accepted you decision as for the memory IC.
I am not so happy that this PC made to be unfixed and so complicated for technical work.
0