Acer-ICONIA-W3-810 will not shut off or sleep after installing Windows 10

Darryl_Gittins
Darryl_Gittins Member Posts: 3 New User

It won’t sleep. The screen goes black but it’s not actually off as it’s actually still dimly lit (dark grey). Pressing the power button does the same thing. Therefore the battery dies quickly. It’s too bad because otherwise, W10 is pretty snappy on the device.

Best Answer

  • Darryl_Gittins
    Darryl_Gittins Member Posts: 3 New User
    Answer ✓

    Solved it. When I update sto Windows 10, in device manager, it showed Basic display adapter. I downloaded the driver package from Acer and that fixed it. Now I see Intel display adapter and sleeop is working again.

Answers

  • Darryl_Gittins
    Darryl_Gittins Member Posts: 3 New User
    Answer ✓

    Solved it. When I update sto Windows 10, in device manager, it showed Basic display adapter. I downloaded the driver package from Acer and that fixed it. Now I see Intel display adapter and sleeop is working again.