A1-840fhd

Phil1
Phil1 Member Posts: 9 New User

I am having a problem with downloading things to the external 32 GB SD card. When I inserted the card I noticed that there isnt an option to format the card, just mount and unmount. . When I try to select the SD card as the default download place in various software ,it won't allow it. It will only allow me to download to the virtual SD card internal memory. Can you help? Thanks in advance.

Best Answer

  • Phil1
    Phil1 Member Posts: 9 New User
    Answer ✓
    decided to return the tablet because the HDMI doesn't work. Thanks for your help.

Answers

  • billsey
    billsey ACE Posts: 34,234 Trailblazer

    Plug the card into a different computer and verify it has a FAT32 format. Some do not...

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Phil1
    Phil1 Member Posts: 9 New User

    Thanks, I have tried this and its fat32. I still am having a problem choosing the external SD card as  the place to save downloads or backups to. I am only allowed to select the internal SD.

  • billsey
    billsey ACE Posts: 34,234 Trailblazer

    Phil1 wrote:

    Thanks, I have tried this and its fat32. I still am having a problem choosing the external SD card as  the place to save downloads or backups to. I am only allowed to select the internal SD.


    The ability to use an external card for storage is something the developer needs to specifically support. Which apps are working and which are not for you?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Phil1
    Phil1 Member Posts: 9 New User

    None of the apps let you save or write to the external SD, no matter what size or format. You aren't allowed to format the SD card in the tablet. You can only mount or dismount the card. I'm can do this in other tablets and phones with android 4.2, 4.4.2 and 5.01. The problem with all software is that when you choose the default folder for downloads or backups it won't let you choose the external SD card to save the files. It will say that you can't write to this device or you can't select a folder on the external SD to save files to. You have to save to the internal SD and later copy these files to the external SD.

  • Phil1
    Phil1 Member Posts: 9 New User
    Answer ✓
    decided to return the tablet because the HDMI doesn't work. Thanks for your help.