No sound on Aspire Switch 10

k89mmk
k89mmk Member Posts: 3 New User

I'm using an Aspire Switch 10 SW5-012-19RC

 

There is no sound, and it says, "No audio output device is installed".

 

I've tried opening the Sound from the control panel, and under the Playback tab, nothing is listed. It says, "No audio devices are installed." When I right click, Show Disabled Devices and Show Disconnected Devices are both clicked.

 

In the device manager, under Sound, video and game controllers, there's just one item: Realtek I2S Audio Codec. And it does NOT have a yellow exclamation next to it.

 

What else can I check?

Answers

  • Daikon
    Daikon Member Posts: 12 New User

    Hi, you can try reinstalling your laptop's audio device driver (in your case, its a Realtek driver). 

  • k89mmk
    k89mmk Member Posts: 3 New User

    I tried - no change.

  • k89mmk
    k89mmk Member Posts: 3 New User

    Still having this problem... any other options?