aspire 6920 crashes after booting correctly - screeen zig zags and freezes - any ideas to help plse?

vroom2
vroom2 Member Posts: 3 New User

My aspire 6920 crashes after booting correctly - screen zig zags and freezes - any ideas to help plse? This does not happen in safemode which I am working in now - I have seen a list of dowloadable drivers on the acer site but not at all sure if I should download any. If laptop is really on its way out I will have to let it go - but I would appreciate any advice to extent its life,  Thanks

Answers

  • vroom2
    vroom2 Member Posts: 3 New User

    Re  my post above tried to install a Consumer IR device driver downloaded from Acer site but can't install it - being asked for a disk - have back up disks - would driver install from these? Bit out of my depth though

  • laurent_14
    laurent_14 ACE Posts: 10,380 Trailblazer

    Hello,

     

    1- Remove the display driver

    2- Reboot the laptop

    3- Install the display driver downloaded from Acer website

    France
  • vroom2
    vroom2 Member Posts: 3 New User

    Many thanks - relieved that it can be done but I am very unconfident that I can do this - is the display driver the display adapter in Vista? Not at all sure how to install new driver from Acer site - Could I use 'Drivers for free' download - I tried to set up an account with them after seeing their free download on CINET but not able to from 'safe mode' and laptop crashes when I try to do anything ( after about a minute ) in ordinary mode.  Any further advice welcome, thanks

  • laurent_14
    laurent_14 ACE Posts: 10,380 Trailblazer

    Hello,

     

    You can restore Windows from the recovery partition.

    Watch this video: "Acer eRecovery - Restore Windows from the Recovery Partition".

    France