Aspire E1-531 very sluggish when streaming videos

quovadisuk
quovadisuk Member Posts: 22 New User

Tidied the computer up and all seems Ok , running windows 8.1   8 G RAM 64 BIT loads of desk space , all updates in place 

any suggestions .. when I stream the video will stop and buffer all the time . I have 30  mb  broadband 

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    quovadisuk,

     

    Well, the problem could be website related. Are you streaming the videos in HD, have you tried reducing the quality to 720p, 420p?

  • quovadisuk
    quovadisuk Member Posts: 22 New User

    It seems like a memory related issue some how .... I do have a few icons and files on the desktop ...could this be the issue ... with the obvious answer to move the files ... how could I increase memory ( virtual?)  to overcome this ?? 

    kind regards 

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    quovadisuk,

     

    According to the documentation you have the maximum amount of RAM installed the system can handle. Is your C: partition getting full, by chance? If so, do you have a D: partition that isn't being used? If you have a D: partition I would suggest putting your music, pictures, vidoes, and documents there to free up space.

  • quovadisuk
    quovadisuk Member Posts: 22 New User

    This sounds a good idea , and probably the cause ....  an you guide me through this process at all . I am not fully conersent with 8.1. to do this 

     

    Kind regards 

  • JordanB
    JordanB ACE Posts: 3,729 Pathfinder

    Did the problem occur before you tidied up the computer or did it come after?

    What did you do to tidy up the computer?

     

    Have you tried with a wired ethernet connection to your modem/router.

     

    Can you open a command prompt and ping www.google.com -t

               to see if you are getting packet loss?

     

    And you can check if there is packet loss between the computer and router.

     

    http://www.techfleece.com/2011/03/10/how-to-check-for-packet-loss-between-your-router-and-computer-connection/

     

    Try to only have one browser window open.

     

     

     http://www.speedtest.net/

    I'm not an Acer employee.