T232hl monitor - Cursor sticks and flickers at top of screen

KealaKC
KealaKC Member Posts: 9 New User

Hi, for a week now I've been having a problem.  I've tried everything, and checked with different software.  Updated everything in my computer.  All I can think is it's my Aver T232hl.  Off and on it sticks at the top of the screen and flickers there.  I can use my mouse or touch to do other things (probably since it's multi touch), but the cursor flickers like heck when this is happening.  If I turn off that screen it stops.  My other screen is a Wacon Cintiq 21UX.  I've checked with that too.  The only thing that seems to be causing this is the Acer.  I haven't moved the monitor and it hasn't been dropped or hit at all.

Answers

  • Clyde
    Clyde Member, Knowledge Author Posts: 420 Mr. Fixit WiFi Icon

    Sounds like you are using 2 monitors. If you connect just the Acer, do you still have the problem? 

     

    Do you have another computer that you can test this with? If it does not do it on a different system, the monitor isn't the problem.

     

  • KealaKC
    KealaKC Member Posts: 9 New User

    I wish I could test it on a different system.  I only have one.  I do have two minotors.  The other monitor is a Wacom Cintiq.  So far, the only thing I can do to stop this is to turn off the Acer for a few seconds.  It eventually comes back though.  I've had both on this computer for  several months now and never had this problem until recently.

  • dandjj
    dandjj Member Posts: 3 New User

    My laptop touchscreen started doing the same thing after I upgraded to Win8.1. At first it was only occasionally. Now it is all the time until I disable the HID compliant touch screen driver.