H236HL Flickering When Waking

MaxR
MaxR Member Posts: 2 New User

My H236HL is connected to a new MacBook Pro. When the MacBook is connected and woken up from sleep it flickers repeatedly before the Acer connects. The amount of times that it flickers and the time between flickers varies every time - sometimes it doesn't happen at all. 

 

Here is a video, ignore the audio. I was trying to fix the problem with Apple. https://youtu.be/_RFaeRxKIms

 

Does anybody know if there is a setting I could adjust in the menu or if this is an issue inherent with the monitor/mac combination? Ideally it would wake from sleep, both monitors would start, and I could immediately get to work. Thanks

Answers

  • Coqui13
    Coqui13 ACE Posts: 2,215 Pathfinder

    Hi MaxR,

     

    Do you have any other monitor than the Acer to try it?

    ☑ No trabajo para Acer, soy voluntario.
    ☑ Para cerrar el tema, marque " aceptar como solución" la respuesta correcta que le fue de utilidad.
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    ★★ ACE Pathfinder 2015-2019 ★★

  • MaxR
    MaxR Member Posts: 2 New User

    Hi coqui13, 

     

    Yes I've tried 2 different Macs with this screen and both have the flickering issue. I've tried those same Macs with other screens using HDMI and they don't have this issue.

     

    For now I've switched to using the VGA cable with an adapter for Mac and I haven't had the issue. I think there may be a compatability issue with Mac computers HDMI and this unit.

     

    Any other ideas?

     

    Thanks!