How to fix Acer Iconia One 7 System Update issue?

rmontanes
rmontanes Member Posts: 4 New User

How to fix Acer Iconia One 7 System Update issue? It shows "Unfortunately Setting Has Stopped" when updating the Android Version...

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    the quickest way is to do a factory reset and then check about system update, but this will erase all your personal data, so do a backup first.

    settings/backup&reset/factory data reset

    I'm not an Acer employee.
  • rmontanes
    rmontanes Member Posts: 4 New User

    Done that but still the issue remains... Any other idea?

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    did you get the update by OTA?

    is your device rooted?

     

    if the answers are 

    yes

    no

     

    and you are under warranty, please call your regional Acer support service.

    I'm not an Acer employee.
  • rmontanes
    rmontanes Member Posts: 4 New User

    Rooted.. Yes

    Android Kitkat was preloaded when I bought it.. 

     

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Ok, the problem is the root.

    I'm not an Acer employee.
  • rmontanes
    rmontanes Member Posts: 4 New User

    So if I unroot it the function will work? But.. the factory reset should remove the rooting right?

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    You need to unroot first, i'm not sure that factory reset will remove rooting, since i don't know if you still have the stock recovery.

    It's better if you ask where you found the root infos.
    I'm not an Acer employee.