Mode

Skip to content

    • New Acer Chromebook 11 not working

    Member Posts: 2 New User
    in 2014 Archives
    I just unboxed my Acer Chromebook 11 CB3-111 and it has not had any display on the screen at all Besides a very dim message saying "chrome is is either damaged or missing" but that only appeared for a minute and now it has been blank for hours. It recognizes the power cable it just won't do anything.

    Answers

    • Administrator Posts: 1,449 Community Administrator

      Hi Chrome11plzwork,

       

      Sorry you're having trouble. First thing would be to get power, if we can do that, getting you into Chrome will be easy. I don't have  CB3-111 infront of me, but check the bottom of the machine for a battery reset hole, if there is one, stick a pin in there and then try to power it on with the AC Adapter plugged in. If there isn't a battery reset, I'd try holding the power button for 15s and then try holding ESC+Refresh(think F3)+Power for a few seconds.

      Let me know if you power back up and running and we can help with the OS if it's not loading for some reason.

       

      Cory

    Join in, share your experience!

    It looks like you're new here. Sign in or register to get started.
    Sign-in / Register

    Latest articles from our Acer Corner blog

    Why Gamers Should Regularly Clear Their PC's RAM

    Why Gamers Should Regularly Clear Their PC's RAM

    Regularly clearing your PC’s RAM (Random Access Memory) is a fundamental yet often overlooked maintenance practice that ensures optimal performance and stabilit…
    What To Do if Your Laptop is Overheating?

    What To Do if Your Laptop is Overheating?

    If you’re reading this, chances are you’re in the company of an overheating laptop. Perhaps you’re even reading this article on an overheating laptop, if so, we…
    How to Fix a Broken Webcam or Camera on Your Laptop

    How to Fix a Broken Webcam or Camera on Your Laptop

    Laptop webcams are a handy feature for video calls and online meetings. They open a window to the world and allow others to see us in real-time, but they can so…
    How to Catch Big Fish (Whoppers) in Monster Hunter Wilds

    How to Catch Big Fish (Whoppers) in Monster Hunter Wilds

    Fishing in Monster Hunter Wilds is both fun and rewarding, especially when you manage to reel in the giant fish known as "Whoppers." These impressive aquatic cr…
    All Secret Armors and Weapons in Monster Hunter Wilds

    All Secret Armors and Weapons in Monster Hunter Wilds

    Monster Hunter Wilds introduces a variety of exciting new armor and weapon sets, each crafted from materials obtained by hunting the vast roster of monsters. Ho…
    What Games Will be Played in the 2026 Asian Games by The Olympic Council of Asia

    What Games Will be Played in the 2026 Asian Games by The Olympic Council of Asia

    What are the 2026 Asian Games? The 2026 Asian Games, officially known as Aichi-Nagoya 2026 and marking the 20th edition of this prestigious event, are set to t…
    View All

    Join in, share your experience!

    It looks like you're new here. Sign in or register to get started.
    Sign-in / Register

    Quick Links

    Categories