Acer Switch 10 - Windows installation from USB- drivers

jeevone
jeevone Member Posts: 10 New User

Hi all

 

I'm facing a peculiar problem.

 

When I try to install any kind of Windows OS, the installer asks for device drivers.

Refer image attached.

https://drive.google.com/file/d/0B3PQjrx1QmXbdXZQTENCai15Vkk/view?usp=sharing

 

 

It says "No device driers were found. Make sure that installation media contains the correct drivers".

My USB drive contains "grabbed drivers" recovered using this link, as well as the drivers downloaded from Acer website.

 

http://blogs.technet.com/b/mniehaus/archive/2013/09/16/grabbing-out-of-box-drivers-from-a-windows-8-system.aspx

 

Now, I had this issue when I tried a Windows 10 TP USB installer, and even when I tried a WIndows 8.1 installer.

 

So I'm puzzled how otehrs are able to install Windows 10TP at all.

 

Could the Acer admins please help?

 

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    You may use the USB recovery recovery media to restore the tablet with window shipped with it. Acer does not recommend altering the factory shipped Operating System. Changing the Operating System may cause driver conflicts. If you have not created the USB recovery media you may get it from Acer store. It will install the Operating System, all the pre-installed Software and the drivers of your system.
     
     
     

    Click the Kudos kudos-thumbs-up.pngto say “Thanks” for helping! select "Accept Solution" if your issue is resovled.

  • jeevone
    jeevone Member Posts: 10 New User

    Somehow, on the latest Win10 build, I was able to install properly from USB installer.

     

    This time, I copied the grabbed drivers to the install USB drive.

    Also copied the downloaded driver exes and unzipped them into the USB drive.

     

    Then used standard process, wiped the C drive and installed Win10.

    It did not prompt me for any drivers.

    After OS install, I had to manually install the drivers for WiFi, Intel Graphics etc.

     

    But now it works fabulously.

    Haven't tried to remove the 8GB recovery partition yet, but will try that too.

    Only thing I miss now is the bundled Acer PDF editing software.