F2 and F12 do not work and so cannot access the bios ????

rjocall
rjocall Member Posts: 1 New User

hello all 

 

                   I have tried to install windows 8 and it loops and I cannot use the bios access keys to re install it or the recovery process >>   the error is IRQL IS LESS THAN    and 0xc0000001   on a blue screen 

 

also how do you change the HDD and reset the bios by removing the cmos battery ??? 

 

the model is Aspire MS2361

 

thankyou 

 

 

Answers

  • Travis-Acer
    Travis-Acer Acer Crew Posts: 681 Acer Crew
    It sounds as if you may be experiencing hardware issues. We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support
  • evgeniusx
    evgeniusx Member Posts: 1 New User

    I have same problem with same model . If you resolv you problem, please post here.

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