Acer start-up repair issue!

Leewest
Leewest Member Posts: 2 New User
My Acer M3-581T says it "cannot repair this computer automatically", what to do?

It gives 6.1.7600.16385 as Problem Signature 01 and 02. 21199665 for Problem Signature 04.

(Windows 7)

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    those 2 signature problems are not good sign, probably your HDD is having some issues.

     

    i suggest you to create a bootable USB or CD media from Hiren's boot cd .iso
    http://www.hirensbootcd.org/download/
    unzip the zip file, burn the .iso file to CD or USB pen/external HDD
    then use a software to burn CD/DVD or USB flash drive ( https://rufus.akeo.ie/?locale=en_US ) and burn the .iso file
    once done, put the CD/DVD/USB on your PC, boot from CD/USB (maybe you need to boot under Legacy if you have UEFI BIOS)
    press F12 at boot and choose CD or USB

    boot selecting Mini XP

     

    save your personal data to an USB flash drive.

     

    then i suggest you to have an HDD test/check, boot again using Hiren's boot CD and choose one of the various HDD utility tests.

     

    if you don't have personal data to recover, i suggest to  re-install OS from Acer erecovery, press ALT+F10 at boot and follow instructions.

    I'm not an Acer employee.
  • Leewest
    Leewest Member Posts: 2 New User
    Great, thank you!