my aspire v5 122p-0408 webcam has purple tint

1010twotens
1010twotens Member Posts: 2 New User

my laptop's webcam shows a purple tint. it didnt do it before i sent it in for repair but i tried using it lateley and i cant figure out how to fix. its not a driver issue becaus i tried to update it. i cant find any answers on the web. help? i tried skype and camera app. both give out purple tint

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Since you tried skype and camera app this seems to be a issue with the camera.   

    If you have a unit from US or Canada, you may also live chat with an Acer technician at : Acer live chat

     

     

     

     

    Click the Kudos kudos-thumbs-up.pngto say “Thanks” for helping! select "Accept Solution" if your issue is resovled.

     
  • 1010twotens
    1010twotens Member Posts: 2 New User

    i enter my snid to try but it says my computer is not warrented anymore although i am covered for a two year warrenty at walmart.

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Since the warranty is covered by Walmart, you may need to contact them to replace the camera.