I bought a new Acer Iconia w700. I can't reset it because it says it's missing files and to use the

mswerlein
mswerlein Member Posts: 10 New User

I bought a new Acer Iconia W700.  It isn't running well.  I tried to reinstall windows 8 and it tells me it's missing files and to use the included media.  There was no included media.  I can't get anywhere with the Indian support.  I have asked them to send me a USB3 or windows 8 disk and they tell me I have to buy it.....HELP

Answers

  • Happyboy
    Happyboy Member Posts: 25 Troubleshooter

    Where did you buy your device? I know the contents vary per country but I would assume everyone would/should get windows 8 disks included as there isn't a recovery partition. I certainly got some with mine. Acer?

  • mswerlein
    mswerlein Member Posts: 10 New User

    Hi And thanks

    I bought my W700 directly from the Acer store.

     

  • cylemmulo
    cylemmulo Member Posts: 54

    Tinkerer

    do you have another computer with a dvd burner? You could just download a windows 8 iso and use your old key.

  • dagrim1
    dagrim1 Member Posts: 5 New User

    Did you look properly in the box? I missed the books and dvds at first sight (too)... They are in the bottom of the box, have to lift up the cover of the bottom box...

  • mswerlein
    mswerlein Member Posts: 10 New User

    Hi 

    Dd that.  They truly are missing.  As far as using an ISO, doesn't the recovery media also include drivers and such for the Iconia W7oo?

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