Mouse issues sense windows updates

dreamcruise
dreamcruise Member Posts: 6 New User

My all in one desk top is new.  All was great until a 3/11 windows update rendered my mouse useless.  restored pre 3/11 all was good, but sense then windows has updated again and my mouse is making it impossible to work. freezing jerking.  I dont know where to go from here

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    dreamcruise,

     

    You did the correct thing and rolled the system back. My suggestion is to only install a few updates at a time to figure out which update is causing the issue.

  • Steveeh2001
    Steveeh2001 Member Posts: 14

    Tinkerer

    This is an issue that troubled a lot of acer owners. This wroks. Press   ctrl  alt delete, then click on task manager. Scroll down until you see Intel Tecnology Acceess. Rioght click it and then end task. Your mouse will start working immediately.