anti-theft of liquid z200

shen132003
shen132003 Member Posts: 3 New User

I bought two Acer liquid z200 this afternoon for me and my daughter. I set up all the security of her phone including the anti-theft. Out of curiosity I tried those codes and now the phone was already locked. What will I do? How could we use it again? The instructions didn't tell the whole info about the mobile anti theft. Even the manual does not have instructions regarding that. Please help. Thank you!

Answers

  • Ryanrr
    Ryanrr Member Posts: 831 Practitioner WiFi Icon

    shen132003,

     

    If I understand you question correctly, you are stating that you setup a few security settings and now you are locked out of the phone?

     

    What settings to you use to setup the "Anti-theft"? I know you can choose how to lock your screen; slide, voice unlock, pattern, pin, or password. Did you use one of these options? Or did you go through the Encrypt phone setup feature?

     

    If you used any of the above, you would just be required to inset your PIN or password.

     

    Or did you download a third-party Anti theft app?

  • shen132003
    shen132003 Member Posts: 3 New User
    problem solved. i already found where to enter the password. thanks anyway in attending to my concern. it somewhat helped me. kudos!
  • smileythanks
    smileythanks Member Posts: 2 New User

    Good day.. can you pls. help me.. i buy acer liquid z200 a week ago and activate the anti theft.. i mistaken switch my 2 simcards and then the phone lock after i switch it on...since then the word '' Enter you privacy protection password to unlock''appears every time i reboot my phone and there is no space where i can enter my password.i cannot find where i can enter my password. i tried to restore the phone by factory reset using the power button + lower volume button but still the phone is lock.

  • shen132003
    shen132003 Member Posts: 3 New User
    Good day! After turning on the phone, slide it to unlock then the area where you can enter your password will appear.
  • smileythanks
    smileythanks Member Posts: 2 New User

    Good day sir..i did slide several times the lock screen but it only appear the home screen with out the keypad where suppose to enter the password.. but i notice it every time i shut off my phone and no way i can enter the password..it appears only every time i select the ok button, if i do cancel the shut off it will back to home screen with clock and time only..

  • Erik72
    Erik72 Member Posts: 1 New User

    Hello, i have the exact same problem with the phone from my girl friends son.. 

    after switching the sim from bay two to bay one,

    i get that same msg..  ''Enter you privacy protection password to unlock'' 

    and have the same trouble gettin' to the keypad to enter a pass code

     

    - 01 - no keypad to input a pass

    - 02 - i see the the keypad apear when i shut it down

    - 03 - the boy cant 'remember a pass.. he's even quite sure he didnt put in a pass..

     

    i'm glad i found this forum and someone who got the same trouble.. searched the web for a few days and this is the first lead i found that is about the same trouble i have here..

     

         foto 1.JPG     foto.JPG

     (i blurred the SNID and serial.. but i can upload a photo were they are readable)

     

    sincerly, 

     

     

    Erik Wijnands