Acer Jade Liquid acting strange

Eva_G
Eva_G Member Posts: 3 New User

Hi everyone,

 

I recently did an accidental Hard Reset on my Jade Liquid, and I started my phone in demo mode. It's really annoying and I tried to delete Demo Video or something, but it still sayd Demo Mode in the bottom left, so I tried to make it do a Hard Reset startup again, but I got in this weird Chinese/Japanese or whatever language screen, with coloured bars. I am kind of freaked out right now and I can't figure out how to shut it down again, so right now im hiding it in the back of my desk and letting it run out of power.

I really hope someone can help me, I'm kind of terrified of what it could be doing right now

 

-Eva

Best Answer

  • Eva_G
    Eva_G Member Posts: 3 New User
    Answer ✓

    Thanks a lot for your help, but i fixed the issue in another way, i found "Backup and Reset" in the settings, and I ran a factory reset from there. Luckily I was smart enough to store my photos and contacts on the SD card.

    I'm glad there are people like you who are so kind to help others, it is appreciated a bunch

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    if you are still in the chinese menu, move down with volume down, select the tast option and press power or volume up.

    I'm not an Acer employee.
  • Eva_G
    Eva_G Member Posts: 3 New User

    Thank you so much, i really appreciate the fast reseponse but my phone just ran out of power, and now im stuck with the annoying Demo Mode thingey again when i start up. Do you have a sollution for that too? That would be truly amazing

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    if you boot to recovery and choose to do a factory reset/wipe data?

     

    or try settings/apps

    swipe to left and select all tab, scroll until demo video application, tap it, tap clear cache and tap disable.

    I'm not an Acer employee.
  • Eva_G
    Eva_G Member Posts: 3 New User
    Answer ✓

    Thanks a lot for your help, but i fixed the issue in another way, i found "Backup and Reset" in the settings, and I ran a factory reset from there. Luckily I was smart enough to store my photos and contacts on the SD card.

    I'm glad there are people like you who are so kind to help others, it is appreciated a bunch

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    You welcome. Smiley Happy

    I'm not an Acer employee.