Build-in webcam not found
Hello,
i've been using Acer Aspire E1-522
with Built-in webcam.
My OS is Windows 8.1 - 64bit, the webcam not detected.
I try restoring the system, but not working.
I not found the driver.
In 'Managing Devices' window I show this:
Help me, please 
Answers
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if Yellow exclamation mark is present
double click on it
choose "Details" tab
from dropdown menu, select HardwareIDs
click on the first value and copy/paste it hereI'm not an Acer employee.0 -
Hi IronFly,
thank you for help me
the value for property "ID hardware" is USB\DEVICE_DESCRIPTOR_FAILURE
what it means?
0 -
it means that the USB description is corrupted.
try this:
on device manager, right click dispositivo USB sconosciuto and choose uninstall, reboot and check if the error is still present.
if you installed any AMD chipset drivers, try to uninstall it too (they are part of VGA drivers)
I'm not an Acer employee.0 -
I try to unistall and reboot, but Yellow exclamation mark is still present.
Other solutions?
0 -
have you installed any AMD vga driver?
if so, uninstall it and then download this from Acer website:
and install it
I'm not an Acer employee.0 -
I tried unistall AMD Radeon HD 8280 from device manager and double click on it and click on "unistall".
Then install new driver
but webcam not work.
then I tried update the driver, now I have version 13.152.1.3000 for AMD Radeon HD 8280.
Is the video card the problem?
0
