When my netbook hibernates and comes back on, only the top half the screen is visible.

coslet
coslet Member Posts: 2 New User

I purchased a new netbook last June and from the beginning it has not functioned properly. After hibernating and waking again, only the top half of the screen is visible. The bottom remains a solid green color. I have to restart the netbook each time. I have called the support line several times and they have me run several different things but none seem to help.

Answers

  • Tabbiekatz
    Tabbiekatz Member Posts: 760 Mr. Fixit WiFi Icon

    Sounds like either the display, or the video card is not comming up completely out of sleep. Have you tried to uninstall and reinstall the video drivers? It may be a hardware issue with the video card as well.

  • coslet
    coslet Member Posts: 2 New User

    No I havent tried that, I am not sure how to, could you provide me the steps or where I could find the steps? Thx for your help.

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