Aspire 5552 display has dimmed and audio not working

Polly8
Polly8 Member Posts: 3 New User

My Windows 7 Acer Aspire 5552 laptop 's display brightness has lessened and I can not even open Power Options in Control Panel. When I connect another monitor to my Acer Aspire the brightness is just fine. Audio service is not running either. What should I do?

 

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Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    With such issues, i would backup the personal data and do a refresh installation.

    press ALT+F10 at boot and follow on screen instructions.

    I'm not an Acer employee.
  • Polly8
    Polly8 Member Posts: 3 New User

    What is a refresh installation? You mean installing my Windows again from scratch?

     

    Thanks

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Yes, re-install windows.

    I'm not an Acer employee.
  • Polly8
    Polly8 Member Posts: 3 New User

    Thanks, I will try that.