E1-572G Black Scree when restart and acer logo don't show.

tavrij
tavrij Member Posts: 3 New User

Hi
I needed to use Windows resore. after restart, the acer logo dont show and laptop stay in black screen and HDD LED blink in aqual time slice. Then after a few minutes acer logo shown and Windows starts.

 

This, happend few times but now acer logo dont show and it stay in black screen .

Please Help me.

Thanks

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Have you tried to restore using ALT+F10 at boot with Acer erecovery?

    I'm not an Acer employee.
  • tavrij
    tavrij Member Posts: 3 New User

    No, The black screen shown befor hardware detecting and stay in same state. Because no any boot choice and detecting information don't displays

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    if you are still under warranty i would contact the Acer support service, if you are out of warranty period, i would open the back of your notebook and check if ram and HDD are well seated.

     

    you can also try to unmount the HDD and boot to BIOS pressing F2 without the HDD, this to check if it's the HDD blocking the boot.

    I'm not an Acer employee.
  • tavrij
    tavrij Member Posts: 3 New User

    Thanks,  IronFly

     

    I checked it without buttry+HDD+DVD+RAM but the problem continue to exist.!

    Smiley Sad

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    as last solution, i would try to do a CMOS reset but you need to completly open your notebook back; i can tell you how but a short google search will gives you some infos.

    I'm not an Acer employee.