Aspire E 15 Start mouse problems
Hello all,
Recently bought this Acer Aspire E 15 Start from Argos, it has Windows 8.1 installed and from the start we have had mouse/touchpad issues, the mouse is fine when moving and clicking etc but when I want to scroll down or up a web page it is very intermittent, it will sometimes move correctly but more oftern than not will be jerky and move either 2 fast or not at all then all at once. This is very frustrating and I am considering taking it back to Argos to swap for a different brand.
In device manager I have a HID-Compliant mouse installed. I have looked on the Acer site for updated drivers but there is nothing.
Anyway thanks for reading so far,
Conbrue. :-)
Answers
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I don't know if this will work on yours, but it has worked on other E15s. Make sure your install mode was UEFI. I'm almost sure it was.
MemberRe: Aspire e15 (e5-511-p9y3) Touchpad not working on windows8.1[ New ]September - last edited September by
ElizabethS
SOLUTION
So guys after deep research and troubleshooting I found that you need to keep notice of a few things at time of installation:
Installation Mode: UEFI (only)- LEGACY would create touchpad issues.
after installation of windows just follow the driver installation hierarchy
1.Intel NB_Chipset_M Baytrail-M
2.Intel I/O Driver
then rest of the *****.
Note:After doing all this make sure your touchpad is active >> Fn+F7
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Hello, thanks for the reply. I didnt install the OS it came pre installed?
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If you look in Bios and it is set to UEFI, then Acer installed it in UEFI.
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