email problem with my btinternet.com account
Bikerbabe
Member Posts: 10 New User
My Acer laptop has an Outlook email address but I need to see my emails on my normal BTinternet.com email address. Every time I input the password it says it has a problem and doesn't connect. Anyone any ideas what I need to do to fix it? Thanks
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Answers
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They could be having a server error or outage. Your email could have been hacked. You could try changing your password, contact BTinternet.com and see if they have a problem.
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I can access my emails on both my iPad and mobile without a problem though so don't think the account has been hacked.0
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If you're going through Outlook, you might check the server settings in outlook, reinstall Outlook. Is your Wifi connecting good to everywhere else?
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Wifi is good. I can log on the BT Mail through Google and get the mail that way
How do I check the server settings in Outlook please?0 -
I think it must be Outlook mail that the Acer uses as standard, it is Windown 8.1 I am using0
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Sorry, it's not the normal Outlook so not sure what it is that it uses :-(0
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I didn't know Acer had a standard email program and I have 3 Acers. We use Mozilla Thunderbird, which I think is better than Outlook/Outlook Express.
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Hi,
It's whatever one the tile is for when you take it out of the box. I have just set Outlook 2007 as my default with my BT email address as the default but it hasn't pulled through my emails as yet.
Thank you ever so much for your assistance with this0
