Can't update Acer GD245HQ - says Generic PnP Monitor no matter what I do

Campaigner
Campaigner Member Posts: 2 New User

Devicemanager says the current driver is from 2006.

When I try to update with the driver from Acers supportsite it says that the latest driver is already installed....

 

Only thing I can think of that might be wrong is that there is no GD 245HQ monitor on the supportsite so I have to get G245HQ.

Answers

  • Hi,

    Monitor is plug n play. So generic driver will work. But may I please know the actual issue.
  • llessieux
    llessieux Member Posts: 3 New User

    Same for me with the XB280HK.

    The driver provided is not even recognized under Windows 8.1 Pro.

     

    Not that it really matters actually though.

     

  • Campaigner
    Campaigner Member Posts: 2 New User

    The driver I got is from 2006 and Acers is some years newer so I want the newer one. That's it really Smiley Tongue

  • himikeyb
    himikeyb Member Posts: 5 New User

    my XB280HK does that as well and its permanently on 24hz - see other post, any advice welcome?