Acer with windows 8.1 wont run program

mandyhl2971
mandyhl2971 Member Posts: 2 New User

I have been using a checkbook software by Dataware games for years but I now have a Acer with windows 8.1 n it crashs when I try to use it.  Others with 8.1 use it fine but seems like I aint the only acer computer owner having same problem.  I have did a full recovery several times trying to get it to work. Everything is updated I think but not sure if i need to do all the acer updates if they say they r up to date.  Smiley Sad

Answers

  • Clyde
    Clyde Member, Knowledge Author Posts: 420 Mr. Fixit WiFi Icon

    Unfortunately, I don't have any suggestions, since I have not used the checkbook software. Have you tried contacting the manufacturer of the software to see if they have any troubleshooting suggestions?

  • mandyhl2971
    mandyhl2971 Member Posts: 2 New User

    Yes they see no reason it shouldn't work.  They have not received any other complaints.  I did discover another person who can't use the program who's got an acer with windows 8.1 so I don't understand.  It is now crashing everytime I open it.