My Aspire 5720z laptop was accidentally dropped and now the monitor screen whites out, how can I fix

phlebbb2000
phlebbb2000 Member Posts: 2 New User

My Aspire 5720 z laptop was accidentally dropped, and now the screen whites out to black. Do I need to replace the monitor screen ??Is a new video card needed ?? Please help...

 

Answers

  • Hi,

    Sorry that the unit was dropped, but at this point we may not determine what is wrong, it could be any component, I would consult a Harware Tech to find what is exactly failing,.
  • laurent_14
    laurent_14 ACE Posts: 10,354 Trailblazer

    Hello phlebbb2000,

     

    Have you tried to connect your laptop to an external monitor or LCD TV in using the VGA or HDMI ports?

    Note: [Fn]+[F5] --> Switches display output between the display screen, external monitor (if connected) and both.

    France
  • phlebbb2000
    phlebbb2000 Member Posts: 2 New User

    VGA terminal works fine, but, I like to take my laptop with me and lugging an additional monitor would be counter productive...but, ty .

  • bigbear639
    bigbear639 Member Posts: 33 New User

    If an external monitor works, then you most likely have a defective screen. It is very easy to replace it yourself. Youtube has a lot of videos showing you how to do it.